Other numbers
- Emergency maintenance (after hours)Follow the prompts to reach the on-call maintenance team.(385) 437-1791
- Leasing officeDuring office hours, for emergencies and everything else.(385) 526-2640
- Murray Police (non-emergency)Noise, a suspicious car, a crime that already happened.(801) 840-4000
- Power outage (Murray City Power)24 hours. You can also text OUTAGE to this number.(801) 264-9669
- Gas leak (Enbridge Gas)24 hours. Call from outside, away from the building.1-800-767-1689
- Poison ControlSomeone swallowed or breathed something harmful. Free, 24 hours, in Spanish too.1-800-222-1222
Call maintenance right away for
- Water leak you can't stop, or flooding
- No heat when it's below 65°F outside
- No air conditioning when it's above 85°F outside
- No electricity in the whole apartment
- No hot water, or no water at all
- Refrigerator or stove not working
- Front door won't lock or close
- Broken window
- Smoke or fire detector not working
- Your only toilet isn't working
Fire? Call 911 first.
What to do
Fire or smoke
- Get out and call 911. Don't stop for belongings.
- Close doors behind you and use the stairs, never the elevator.
- Pull the nearest fire alarm on your way out.
You smell gas
- Leave right away. Don't flip switches, light anything or start a car.
- Once you're outside and away, call 911 or Enbridge Gas at 1-800-767-1689.
Water leak or flooding
- Turn the shutoff valve behind the toilet or under the sink to the right (clockwise) until it stops.
- If water is near outlets or lights, stay away from it and turn off that breaker.
- Call maintenance (after hours (385) 437-1791), then move valuables up off the floor.
The power is out
- Check your breaker panel. Flip any tripped switch fully off, then back on.
- Neighbors out too? Report it to Murray City Power at (801) 264-9669.
- Keep the fridge and freezer closed. Food stays cold about 4 hours.
No heat in freezing weather
- Check the thermostat is on Heat and set above the room temperature.
- Still cold? Call maintenance (after hours (385) 437-1791). Meanwhile, let faucets drip and open the cabinets under the sinks.
Anything else, like a dripping faucet or a small repair, can wait for a regular request. Pests? Call or email the office instead. Request a repair